- Ideas and suggestions
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Ideas
+201
Under review
Avoid ticking off by mistake
Sometime I tick items off by mistake. Maybe require double tap as an optio
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Customer support service by UserEcho
I also would like it to be easier to recover from checking off the wrong item. Scrolling to the bottom of the list and reading the low-contrast text to find out what to click on works, but interrupts the flow while I'm shopping.
I suggest that there be a several second several-second delay before checked-off items are moved below the list (during that time the item is displayed where it was in the list, but with a line through it). That way if the user checks off the wrong item, there is plenty of time to correct the mistake, and otherwise the user can continue to check off additional items (in other words, this change would be non-disruptive).
With additional options such as a delay as Rowen suggests to stop things moving immediately after having been checked, which also allows for multiple items to be checked off in quick succession.
I think that the bottom line solution here is to make the check-off much more deliberate which would mean:
1) Tap and hold OR
2) Double or Triple Tap
3) Swipe across
Make the method user selectable in order to account for different preferences, but I wrote into support to suggest any or all of the above and was pointed here. It really is a major annoyance in an otherwise nice and simple app for synchronized lists.
Another nice to have feature might be to even allow the user to define a "side" or area of the screen which does not register touches on the UI... this dead zone could be used to "handle" the device securely with one hand while shopping without worrying about your thumb on the screen causing any kind of unwanted UI events.
Some excellent suggestions above, be great to have the option to pick a preferred method, personally I'm all for click and hold or swipe across, I'd love a settings panel so I can choose the method that works best for me and those that like the status quo can keep it as it is.
The latest updates has the delay with the visual feedback as mentioned above which is great but as Jason points out this is still not enough because the ease of accidental taps when concentrated on other stuff and the feeling of uncertainty it causes.
A golden rule in interaction design is to avoid introducing settings if possible, it makes the product feel more difficult and it makes it harder to do instruct users in wizards etc.
Test the options above in user tests and simply make a decision (my vote goes to tap and hold)
https://developer.android.com/design/patterns/confirming-acknowledging.html
Following the guideline here clearly shows that the action of checking off an item should not be confirmed or acknowledged, i.e. Exactly what the app is currently doing. Please don't change it (at least on Android)
What I would recommend is that the most recently checked off item(s) appear at the top of the "checked off" list, to make it easy to undo.
If the developer personally don't like this idea, at least please give us some options via Settings.
Thank you.
Today was my first time using the app "out in the wild" on my new Android device (Galaxy S6). I had previously used it for a while on an iPhone without too much accidental deletion. On my new phone I found the app was constantly marking items as bought whenever I handled the phone. After having to unmark several items, I became extra careful not to touch the screen and still somehow managed to accidentally check items off. I just can't trust the app as is. :(
Undo only works if you know you marked something "bought" by mistake. The problem I've had a couple of times is that I hit something and didn't know I'd done it.
In other shopping lists they use a double tap, which is quick and fail-proof.
- long press takes too long, imagine ticking off 5 items with long presses...
- swipe from left to right could be an alternative (it would mimic the movement to strike out the item)
Either way, please change it, ticking off with a single tap is very "dangerous
I'm kinda fed up with this. Seems that the app is already dead.
No double tap, but long right swipe
I'm really disappointed with this $9.99 app! I used it twice and sent "feedback" via the app regarding this issue of accidentally ticking off items on the list, and also suggested ability to move items up or down, to organize them in the order that the store flows. I received an email from support team saying "both issues were already suggested and could I please vote for them? The more votes they get, the higher their priority will be in our developers' roadmap." Cool! I sure can! So followed link and see that this thread started TWO YEARS AGO!? Does NOT bode well for this app ever working properly or being of any use at all. And where are the comments from the developers/owners? I see an "Under Review" post from Head of Customer Care from 2 months ago. Thats A LOT of review! But I see sunglasses in the photo.... is she on a private island along with the developers, who are no doubt making a bundle of money and sitting back and doing nothing whatsoever to improve this $9.99 app! I am requesting a refund of my $9.99. So disappointed. Back to the drawing board to find a good grocery app.