Declined

Please include users' original message in support replies

11 years ago • updated by 11 years ago • 2

When I write to support I most of the times forget about it after sending. The support replies, however, only include the reply and a case number and do little to remind me of my original inquiry. It would be great if the original messages were quoted in the support replies.

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11 years ago

This feature is not related to the app, but to CRM system used for support.

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Declined

11 years ago

Of course. Nevertheless, it would be great if it was changed.

Customer support service by UserEcho